Anker, a globally recognized electronics manufacturer best known for its portable charging accessories, has issued a major safety recall affecting over 1.1 million of its PowerCore 10000 power banks. The recall comes after the company received several reports of the devices overheating and, in some cases, catching fire. The U.S. Consumer Product Safety Commission (CPSC) confirmed that the issue stems from a potentially defective lithium-ion battery used in the device, which poses a serious fire and burn hazard.
The recall specifically targets the PowerCore 10000 model A1263, sold primarily in the United States between July 2016 and December 2022 through various online and retail outlets including Amazon, eBay, and Anker’s own website. Each unit contains the model number and serial number engraved on the bottom for easy identification. According to CPSC documentation, at least 19 incidents have been reported, including cases of the power bank melting, emitting smoke, catching fire, or causing minor burns and property damage. In total, property damage from the incidents is estimated to exceed $60,000.
Customers who own the affected model are advised to immediately stop using the power bank and visit Anker’s recall verification website. There, they can enter their unit’s serial number to check eligibility for a remedy. Anker is providing affected customers with two choices: either a complimentary replacement power bank (the updated A1388 model) or a $30 gift card redeemable on the company’s official website. To receive either remedy, users must provide proof of ownership, including a photograph of the serial number and a handwritten note with the word “recalled” and the date of submission.
Anker strongly urges customers not to dispose of the recalled power banks in regular trash or recycling bins due to the fire risk. Instead, they should be brought to certified electronic or lithium-ion battery recycling centers. Local government websites often list such facilities. Anker’s official recall page includes resources to help customers find appropriate disposal locations.
This large-scale recall has sparked conversations within the tech and safety communities about the longevity and safety of lithium-ion batteries in consumer electronics. Experts note that batteries in older devices especially those in constant use can degrade and become increasingly volatile over time. In this instance, the likelihood of a malfunction is increased because some of the power banks had been in use for almost ten years.
While Anker’s quick action has been praised, some industry observers question why it took so long to issue a recall given the widespread sale and known lifespan of the devices. Others argue that this move demonstrates a responsible approach by the company, particularly given that lithium-ion battery fires have become a growing concern across multiple consumer product categories.
Anker, in its official statement, reassured customers of its commitment to product safety and quality, emphasizing that the recall only affects a specific batch of PowerCore 10000 units and does not reflect on its broader product line. Customers are advised to thoroughly inspect their portable chargers and take immediate action if they believe their device is affected by the recall.
This incident serves as a timely reminder to regularly inspect and, when necessary, retire aging electronic devices. As the demand for portable power continues to rise, so too must consumer awareness around battery safety, proper disposal practices, and the importance of using certified charging products.
