Samsung Smart Hub TV apps down in global outage issue

Samsung TV shows app errors with logo and alert

Samsung’s Smart Hub TV platform is currently facing a widespread outage, impacting users across the globe. Many Samsung TV owners have reported that apps are not loading properly, with popular services like YouTube, Hulu, and HBO Max displaying network errors. Interestingly, Netflix appears to be one of the few apps still functioning normally.

a samsung owner reported an issue

The issue seems to stem from Samsung’s Smart Hub servers, which host and manage the majority of apps on its smart TV interface. Reports from various users, including those in India, confirm the disruption. In fact, even staff members from local tech outlets noted that their own Samsung TVs failed to launch apps.

Frustrated users have taken to platforms like X (formerly Twitter), Reddit, and Samsung’s own community forums to voice concerns. Some customers even tried performing factory resets on their TVs, thinking it was a device issue, only to discover that the problem lies with Samsung’s backend servers.

So far, Samsung has not released an official statement addressing the situation. On-screen messages on affected TVs simply indicate that the servers are undergoing maintenance. There’s also no word yet on when normal service will resume.

Tech experts advise users not to reset their TVs or make any major changes to their settings. The problem is expected to be resolved once Samsung resolves the server-side issue.

  • Most apps including YouTube and Hulu are showing network errors
  • Samsung has yet to confirm the cause or provide an estimated fix time

Stay tuned for further updates as more information becomes available. For now, users are encouraged to wait patiently while the issue is being handled on Samsung’s end.

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